Objective

To produce, organize, learn and lead at a company dedicated to best-in-class software, with an unflinching focus on crafting amazing products.

Education

1. BA English

   University of Oregon, 2010

2. BA Cinema, Honors

   University of Oregon, 2010

3. Mastery of Leadership Communication Seminar

   The Glasers, 2012

4. Scrum Master Training

   2013

Experience

1. Project Manager at Concentric Sky

   Eugene, OR, 2010 - Present

   • Completed over 90% of projects on time, on budget and with satisfied clients; consistently contributed to per-project profit margins above 60%
   • Produced over 20 iOS apps for world-class organizations such as The World Bank, the United Nations, NASA, Encyclopedia Britannica and the Khan Academy
   • Led in-house product development for iOS and Android apps from concept to shipped product
   • Implemented leads-management processes for discovering and onboarding new clients; increased speed of response and number of converted leads
   • Doubled visits to company website and generated $60,000 in new work by researching, planning and executing a content production strategy for the blog
   • Championed and evangelized adoption of agile software development methodologies; facilitated over 500 successful sprint planning meetings
   • Developed and implemented a product specification process for all projects, resulting in increased profit, team morale and return clients
   • Gathered, documented, and organized IT processes to increase team productivity, reduce errors and mitigate risk; whereby increasing speed and frequency of code deployments to production environments
   • Managed up to 10 3-5 person teams simultaneously
   • Produced reports on resource utilization, budgets, scheduling and team morale for executive level management

2. Sales Engineer at Emergent Health Care Solutions

   Eugene, OR, 2012 - Present

   • Entered a disorganized environment, collected data, analyzed pain-points and designed a sales and onboarding process that reduced technical overhead, reallocated development resources and increased product exposure
   • Captured, categorized, organized and stored leads, sales and account data
   • Collated data and updated company founders with weekly sales and technical development reports

3. Technician at University of Oregon Information Services

   Eugene, OR, 2009 - 2010

   • Diagnosed software and technical problems
   • Researched, designed and produced tutorials for internal help-desk processes in an effort to streamline team activity
   • Worked with teams to triage issues and balance team workload<
   • Used JIRA to monitor issues and track progress

4. Professional Photographer

   Portland, OR, 2005 - 2010

   • Developed requirements gathering process to understand client needs
   • Managed high value rental equipment
   • Implemented post-processing workflows to efficiently categorize, evaluate and process thousands of images
   • Required constant use of Photoshop, Premier, Lightroom and Phase One Capture One

5. Web Development and UI/UX Design

   Portland, OR, 2004 - 2007

   • Defined client requirements and differentiated between must-haves and nice-to-haves
   • Designed UI and UX to meet business goals and serve real-world use cases
   • Wrote basic frontend HTML and CSS
   • Managed and contracted with an independent PHP developer to deliver a custom CMS to a Texan electrical engineering firm on time and on budget